Amano Installation Guide

To ensure the proper installation of tiles, customers are responsible for hiring a professional installer. Tiles of Ezra is not responsible for installation, ongoing care and maintenance, or issues arising after receipt and installation of the product. 

The authentic production methods of Amano tiles will result in your order including tiles with imperfections, including but not limited to: hairline cracks, dimples in the face of the tile, chips to the edges and/or the face of the tile exposing the clay beneath the glaze,  occasional glaze crazing, uneven thickness, lime pop pitting due to natually occurring minerals within the clay, variations in strength and density of the printed patterns (certain tiles may feature heavier ink print than others), ink or fingerprints on the glaze surface, and variation in tone and size. When blended by your installer, these imperfections will give the look of a traditional handmade installation.

Due to the ancient methods of making Amano tiles, you should expect to see variation within your order. Your sample tile(s) may not be an exact match to your purchased order, as your initial sample purchase may be produced at a different time, resulting in potential for variation in colour, shape and sizing.

If you do not plan to work with these inherent Amano characteristics then you should choose a more uniform tile type for your design aesthetic and installation needs.

Review your order

Upon receiving your order, please inspect thoroughly. Tiles of Ezra will not be held responsible for tiles that have already been installed. 

Each piece of Amano is made by hand. Extreme variations in colour, shape and thickness are to be expected. Irregular edges, chips, pits and small hairline cracks are common and to be expected. This forms part of the traditional aesthetic of Amano installation.

Amano tiles will have approximately 10-15% of these perfect imperfections. If you are after a more uniform look, we suggest increasing your order size by 15-20% to reduce the amount of variation during installation. If the Amano tiles with these chips and pits are discarded, your install will lose the feel of an authentic handmade installation. It is also important to note that the grout will fill these pits and chips to blend the overall aesthetic. Please note, you may also see some ink marks on the surface and sides of your tile, which is an indication of the hand made process. You may wish to swap these out using the overage tiles ordered. 

When ordering please allow consideration for inherent variation and potential breakage in transit. It strongly recommended that all orders include a minimum of 10-20% overage to avoid costly extras and potential schedule delays.

Before you install

Dust and residue on the tiles are typical. Tiles should be cleaned prior to beginning your installation (front and back). Use of a brush, or a damp cloth to remove loose dust and residue is suggested for the adhesive to bond correctly. DO NOT soak Amano, as soaking the tiles can lead to adhesion problems and efflorescence that is difficult to remove.

Due to the colour variation of Amano, it is very important to blend the tiles from all boxes in your order. You should then lay out all tiles in the installation area to ensure any variation is evenly distributed before beginning your installation as this will avoid colour blocking. Both customer and installer should be active participants in the tile layout to select colour tones, and optimal variation prior to installation. Clear communication with your installer is crucial to the success of achieving a traditional handmade aesthetic.  

It is important to note that lighting can drastically affect the overall look of Amano  tiles. The more direct natural light you have, the brighter and glossier the tiles will look, and the darker or more shadowed your space is, the darker and more matte your tiles will look. For this reason, we always recommend viewing a sample in the intended installation space if possible, prior to ordering so that you can accurately understand the finished outcome. 

Careful consideration should be given to the choice of grout colour, and the sizing of grout spaces. Although Amano tiles feature glazed surfaces, a penetrating sealer (non-enhancing) is recommended to avoid highlighting any potential crazing at time of install, and to help minimise the risk of staining should glaze crazing occur over time. Neutral or shade matching grout will also help to reduce the appearance of glaze crazing. Explore neutral colour grouts from reputable brands such as Kerakoll, Mapei, Laticrete or Ardex. It is essential that you communicate with your professional installer about the intended outcome prior to beginning your installation. It can be helpful to provide reference imagery of your desired outcome to your installer. You can explore grout colour samples on site with your professional installer, and it is recommended you complete a test patch of grout to ensure you are satisfied with the chosen colour before applying to the entire installation. 

Installation

Sealing Amano & Amano tiles: 

While Amano tiles have demonstrated excellent performance in submerged testing, the handcrafted glazes may naturally develop crazing over time. In wet or submerged environments, crazing may become more pronounced and increase the potential for staining or aesthetic changes. A penetrating sealer (non-enhancing) in all  Amano applications is recommended to help minimise the risk of staining should glaze crazing occur over time. We recommend a water based penetrating sealant that provides a protective coating to the tiles without changing the colour or texture and will ensure the longevity of the tile’s appearance and significantly reduce the risk of staining.

The following products are examples of recommended sealants:

•   Guard Industry TDS-2140 Protect Guard MG   •   Dry Treat Stain-Proof   •   Meta Crème and Stain Proof Plus  
•   Miracle Sealants 511 Porous Plus penetrating sealer

Apply sealer in accordance with manufacturer’s instructions. We recommend using a paint brush or roller to apply (not a spray) to ensure an even and consistent coverage of product. 

Consult a professional contractor and/or product technician for your specific project needs before purchase and installation.

Laying tiles

If cuts are required for your installation, ensure a professional installer utilises a waterjet tile cutter or angle grinder for the best result. 

Ensure the tiling substrate is well prepared and levelled by a professional before placing the Amano tiles.

Our clients and tilers have had great success using the following adhesive brands:

•   MAPEI   •   Kerakoll   •   Ardex   •   Laticrete

Consult with your builder, installer or local adhesive specialist for an adhesive recommendation specific to your project needs prior to purchase and installation.

Evenly apply adhesive mixture to the install surface using a trowel. Butter the back of each tile with another layer of mixture making sure to apply the mixture in the same direction in order to prevent air pockets from forming. For a more level installation, use alternating quantities of adhesive on the back of the tiles to allow for depth variation. Tiles should be levelled as they are placed. Handmade tile installation features a naturally undulating surface. Discuss with your installer your desired aesthetic prior to installation. 

Amano tiles can be spaced in several ways based on design and client’s preference. 

There is no rule to how thick your grout lines should be, this comes down to your personal preference & design intent. Please consult with your installer prior to making your grout width decision. Due to the inherent variation in Amano & Amano tile sizing, it’s recommended to level with wedge spacers to align tiles during installation.

Installing Amano in wet areas

If installing tiles in a wet area, slip resistance can be increased by increasing grout joint size, or installing using a staggered or herringbone layout, and/or applying an anti-slip product after installation is complete. We recommend consulting and engaging a professional contractor for your specific project needs before installation. 

Grouting

We always recommend the use of grout, and not dry stacking (not using grout). The use of grout protects edges, ties the install together forming a cohesive, aesthetically appealing design, and protects against water ingress if used in a wet area, and dirt and debris ingress in all other areas. You may wish to consider using epoxy grout in wet area applications.

The use of grout will fill in all spaces, gaps and any surface pits, chips, cracks and imperfections. Our clients and tilers have had great success using the following grout brands:

•   MAPEI   •   Kerakoll   •   Ardex FG 8   •   Laticrete

Consult with your installer or local grout specialist for a grout recommendation specific to your installation. 

It is very important to carefully remove the excess grout with a damp sponge. Do not leave any grout to dry on the surface of Amano tile as it is very difficult to remove after the grout has fully cured.

We recommend consulting and engaging a professional contractor for your specific project needs before installation.

Final coat sealing

Tiles are to be completely clean and dry. The removal of any residual grout, dust, spills, drops, drips or footprints to be removed before final coat of sealing.

Do not over-seal as thick or excessive application of sealant can dry unevenly and result in an undesirable surface on the tile. Allow sealer to cure, typically 1-2 days before using the space. 

We recommend consulting and engaging a professional contractor for your specific project needs before installation.

Re-sealing

Always re-seal in accordance with sealant manufacturer’s instructions.

Cleaning and Maintenance

Once installed and over periods of time, Amano tiles can wear like a natural stone product, which is part of the appeal of authentic handmade tiles. Customers should expect natural wear, fine lines on the tile surface, occasional glaze crazing, and patina to occur to the finish over time.

It is suggested you vacuum or sweep tiles regularly to remove abrasive material that can scratch the surface. Amano tiles may be cleaned like most types

of glazed ceramic tiles. Neutral pH products are recommended for cleaning.

As you do on all natural finishes, promptly clean up any spills, especially oils, sauces, wines and grease on unglazed Amano. Un-cleaned spills can cause staining. Stains on unsealed or unglazed Amano tiles may be permanent so it is important to follow the sealing process and expect patina, natural aging, and wear of unglazed Amano over time.

For cleaning and maintenance purposes, you can use mild soapy water, or see below suggestions of pH neutral cleaners:

•   Miracle Sealants Heavy Duty Cleaner (Acid Substitute)   •   Dry Treat Rejuvanata Active   •   Guard Industry Guard Cleaner Eco: Soiled Floors

Use of acidic & alkaline cleaners and abrasive cleaning tools may damage Amano tiles and should be avoided.